Welcome! How can we help?

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How do I report a problem with my ride?

  1. Open the Lobon Rider App.

  2. Locate the trip in your ride history, if available.

  3. Select the relevant help or reporting option.

  4. Explain the issue clearly.

  5. Submit your report.

If the app does not provide a suitable reporting option, contact Lobon Support through an official channel.