Privacy Policy
Introduction
When you use Lobon, you confide in us with your data. We
are focused on keeping that trust. That begins with helping you comprehend our
security rehearses.
This policy portrays the data we gather, how it is
utilized and shared, and your decisions in regards to this data.
Last adjusted: 15 Feb 2019
Powerful date: 15 Feb 2019
Data collection and use
Scope
This Policy applies to user of Lobon services anywhere in
the world, including user of Lobon' applications, websites, highlights or
different services.
This Policy depicts how Lobon and its partners gather and
utilize individual data to give our services.
This Policy explicitly applies to:
Drivers: user who give transport independently or through
accomplice transport organizations to deliver food.
Riders : users who request for the ride to travel.
This policy likewise applies to the individuals who
furnish data to Lobon regarding an application to utilize our services, or
whose data Lobon generally gets regarding its services.
The practices portrayed in this policy are liable to
appropriate laws in the spots in which we work. This implies we just take part
in the practices portrayed in this policy in a specific nation or area whenever
allowed under the laws of those spots. If you don't mind get in touch with us
in the event that you have inquiries on our practices in your nation or area.
Data controller
The information we collect
Lobon collects::
Data that you give to Lobon, for example, when you make
your Lobon account.
Data made when you utilize our services, for example,
area, utilization and gadget data.
Information from other sources, such as Lobon partners
and third parties that use Lobon APIs.
The accompanying data is gathered by or for Lobon:
Information you provide
This may include:
User profile : We gather data when you make or refresh
your Lobon account. This may incorporate your name, email address, telephone
number, login name and secret key, address, installment or keeping money data
(counting related installment check data), government recognizable proof
numbers, for example, Social Security number, driving permit or identification
whenever required by law, date of birth, photograph and mark. This likewise
incorporates driver vehicle or protection data. This likewise incorporates the
inclinations and settings that you empower for your Lobon account.
Background check information We may gather historical
verification data in the event that you join to utilize Lobon' services as a
driver or delivery partner. This may incorporate data, for example, your
driving history or criminal record (where allowed by law). This data might be
gathered by a seller for Lobon' sake.
User content: We may gather data that you submit when you
contact Lobon customer support, give appraisals or compliments to different
user, or generally contact Lobon.
Information created when you use our services
This may include:
Location information
Depending upon the Lobon services you use and your
application settings or gadget consents, we may gather your exact or inexact
area data as decided through information, for example, GPS, IP address and
Wi-Fi.
On the off chance that you are a driver, Lobon gathers
area data when the Lobon application is running in the closer view (application
open and onscreen) or background (application open yet not onscreen) of your
gadget.
Riders and drivers can utilize the Lobon application
without permitting Lobon to gather their location information. Be that as it
may, this may influence the usefulness accessible on your Lobon application.
For instance, on the off chance that you don't permit Lobon to gather your area
data, you should enter your get address physically. What's more, area data will
be gathered from the driver amid your excursion and connected to your record,
regardless of whether you have not permitted Lobon to gather your area data.
Transaction information
We gather transaction information identified with your
utilization of our services, including the kind of services you asked for or
gave, your request subtleties, delivery
information, date and time the administration was given, sum charged, separate
voyaged, and installment Policy. Likewise, on the off chance that somebody
utilizes your advancement code, we may connect your name with that individual.
Usage information
We gather data about how you interface with our services.
This incorporates data, for example, get to dates and times, application
highlights or pages saw, application crashes and other framework action, kind
of program, and outsider destinations or services you were utilizing before
cooperating with our services. Sometimes, we gather this data through treats,
pixel labels and comparable advancements that make and keep up remarkable
identifiers. To discover increasingly about these advancements, if it's not too
much trouble see our Cookie Statement.
Communications data
We empower user to speak with one another and Lobon by
means of the Lobon applications, sites and other services. For instance, we
empower drivers and riders, are beneficiaries, to call one another (in a few
nations, without uncovering their phone numbers to one another). To give this
administration, Lobon gets some data with respect to the calls, including the
date and time of the call/content and the substance of the interchanges. Lobon
may likewise utilize this data for customer support services (counting to
determine question between user), for wellbeing and security purposes, to
enhance our items and services, and for investigation.
Information from other sources
This may include:
User feedback, such as ratings or compliments.
user furnishing your data regarding referral programs.
user asking for services for you or for your benefit.
user or others giving data in association claims or
debate.
Lobon colleagues through which you make or access your
Lobon account, for example, installment suppliers, internet based life
services, on-request music services, or applications or sites who utilize
Lobon' APIs or whose APIs Lobon utilizes, (for example, when you arrange a
stumble on Google Maps).
Protection suppliers (on the off chance that you are a
driver or delivery partner).
Money related services suppliers (on the off chance that
you are a driver or delivery partner).
Accomplice transport organizations (in the event that you
are a driver who utilizes our services through a record related with such an
organization).
The proprietor of a Lobon for Business or Lobon Family
profile that you use.
Publicly available sources.
Marketing service providers.
Lobon may consolidate the data gathered from these
sources with other data in its ownership.
How we utilize your data
Lobon gathers and uses data to empower dependable and
helpful transportation, conveyance and different items and services. We
likewise utilize the data we gather:
To improve the wellbeing and security of our user and
services
For customer support
For innovative work
To empower interchanges to or between user
To give advancements or challenges
Regarding legitimate procedures
Lobon does not offer or share your own data to outsiders
for outsider direct showcasing purposes.
Lobon utilizes the data it gathers for purposes
including:
Providing services and features
Lobon utilizes the data we gather to give, customize,
keep up and enhance our items and services. This incorporates utilizing the
data to:
Make and refresh your record.
Verify your identity.
Process or encourage installments for those services.
Offer, acquire, give or encourage protection or financing
policies regarding our services.
Track the advancement of your trek or conveyance.
Empower highlights that enable you to impart data to
other individuals, for example, when you present a compliment about a driver,
allude a companion to Lobon, split charges or offer your ETA.
Empower highlights to customize your Lobon account, for
example, making bookmarks for your most loved spots, and to empower speedy
access to past goals.
Empower availability includes that make it less demanding
for user with handicaps to utilize our services, for example, those that
empower hard of hearing or in need of a hearing aide drivers to alarm their
riders of their incapacities, permit just instant messages from riders, and to
get blazing outing demand warnings rather than sound notices.
Perform inward tasks important to give our services,
including to investigate programming bugs and operational issues, to lead
information examination, testing and look into, and to screen and dissect use
and movement patterns.
Cookies and third-party technologies
Lobon and its accomplices use cookies and other identification
technologies on our applications, sites, messages and online promotions for
purposes portrayed in this approach.
Cookies are little content documents that are put away on
your program or gadget by sites, applications, online media and commercials.
Lobon utilizes treats and comparable advancements for purposes, for example,
Validating clients
Recollecting client inclinations and settings
Deciding the prevalence of substance
Conveying and estimating the viability of publicizing
efforts
Investigating webpage traffic and inclines, and by and
large understanding the online conduct and premiums of individuals who
associate with our administrations We may likewise enable others to give group
of onlookers estimation and examination administrations for us, to serve
promotions for our benefit over the Internet, and to track and give an account
of the execution of those ads. These substances may utilize treats, web
reference points, SDKs and different innovations to recognize your gadget when
you visit our webpage and utilize our administrations, and in addition when you
visit other online locales and administrations. It would be ideal if you see
our Cookie Statement for more data with respect to the utilization of cookies
and different advances portrayed in this area, including in regards to your
decisions identifying with such advances.
Choice and transparency
Lobon gives the way to you to see and control the data
that Lobon gathers, including through:
in-app privacy settings
device permissions
in-app ratings pages
marketing opt-outs
You can likewise ask Lobon to give you clarification,
duplicates or revision of your information.
PRIVACY SETTINGS
The Privacy Settings menu in the Lobon Rider application
enables clients to set or refresh their area and contacts sharing inclinations,
and their inclinations for getting portable notices from Lobon. Data on these
settings, how to set or change these settings, and the impact of killing these
settings are depicted underneath.
Location information
Lobon utilizes riders' gadget area administrations to
make it simpler to get a sheltered, dependable excursion at whatever point you
require one. Area information enhances our administrations, including pick-ups,
route and client bolster.
You can empower/incapacitate or change Lobon'
accumulation of rider area data whenever through the Privacy Settings menu in
the Lobon application, or by means of the settings on your cell phone. On the
off chance that you cripple the gadget area benefits on your gadget, your
utilization of the Lobon application will be influenced. For instance, you
should enter your get or drop-off areas physically. What's more, area data will
be gathered from the driver amid your outing and connected to your record,
regardless of whether you have not empowered Lobon to gather your area data.
Notifications: Account and trip updates
Lobon gives clients arrange status warnings and updates
identified with your record. These warnings are an important piece of utilizing
the Lobon application and can't be handicapped. In any case, you can pick the
strategy by which you get these notices through the Privacy Settings menu in
the Lobon application.
Notifications: Discounts and news
You can empower Lobon to send you push warnings about
limits and news from Lobon. You can empower/impair these notices whenever
through the Privacy Settings menu in the Lobon application.
DEVICE PERMISSIONS
Most portable stages (iOS, Android, and so on.) have
characterized specific kinds of gadget information that applications can't
access without your assent. These stages have diverse authorization frameworks
for acquiring your assent. The iOS stage will caution you the first run through
the Lobon application needs authorization to get to particular sorts of
information and will give you a chance to assent (or not assent) to that ask.
Android gadgets will advise you of the authorizations that the Lobon
application looks for before you first utilize the application, and your
utilization of the application establishes your assent.
Updates to this policy
We may sometimes refresh this arrangement.
We may sometimes refresh this arrangement. On the off
chance that we roll out huge improvements, we will inform you of the
progressions through the Lobon applications or through others implies, for
example, email. To the degree allowed under pertinent law, by utilizing our
administrations after such notice, you agree to our updates to this strategy.
We urge you to occasionally survey this strategy for the
most recent data on our protection rehearses. We will likewise make earlier
forms of our protection strategies accessible for survey.