Welcome! How can we help?

For a promo code to properly apply to your trip, you must:

• Enter the promo code before or during the trip
• Use the promo before the expiration date (if applicable)
• Use the promo in a qualifying area (if applicable)

A promo code applies to only one trip, and any leftover value disappears. You can see the details of your promotions in the Wallet section of your Lobon app. If you need help using vouchers from businesses, use the contact us fom

You may see an authorisation hold on your payment account for the full fare. When the trip completes, you’ll be charged for the final trip fare that includes any applicable promotion.