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Occasionally, the weekly earnings shown in your App don’t match the payout received. There are several reasons why your current balance may differ from your total earnings, for example:

• Payments were already made during the current week.
• Fees owed to Lobon were incurred (e.g. cash collected, vehicle payments).
• Promotions you accessed are still pending in the Lobon App.
• Order payments are still being processed or are under review.

If this happens, we suggest you review your Earnings Summary so you can identify each payment item in detail. If you still have questions after this, please fill out the form below.