Pursue your aspirations wherever they may lead, knowing that you are backed by comprehensive support on the road and equipped with technology designed to safeguard not only you but also those who share the journey with you.
The app is built with technology to help you stay connected to your loved ones and our support team, so you can go even further.
Specially trained incident response teams are available anytime right from the app.
Through our joint efforts with cities and safety experts and by working together, we’re helping to create safe journeys for everyone.
Safety is designed into the experience. So you feel comfortable driving at night. So you can tell loved ones where you’re going. And so you know you have someone to turn to if anything happens.*
Uber customer associates trained in incident response are available around the clock.
Friends and family can follow your route and will know as soon as you arrive.
Your feedback matters. Low-rated trips are logged, and users may be removed to protect the Uber community.
All Uber rides are tracked from start to finish, so there’s a record of your trip if something happens.
Using sensors and GPS data, RideCheck can help detect if a trip has an unexpected long stop. If so, we'll check on you and offer tools to get help.¹
You may need to enter a PIN from your rider before you can start a trip in the app. PIN verification helps make sure the right rider is getting into your car, and it allows both of you to travel with more peace of mind.
Lobon partners with leading insurance providers to help protect every trip.
Learn moreYour safety is our top priority. That’s why we’re asking you and your riders to double-check all details before they step in, to ensure extra peace of mind right from the start.
Before the trip begins, riders are advised to check your car license plate number, make and model, as well as your driver photo and name.
You can ask riders to confirm your name too. You could ask, “Hi, who is your driver?” or “Can you please confirm my name? It should be displayed on your app.”
As a driver, you have the potential to make a significant impact on enhancing safety within your city and promoting a more pleasant driving experience, By adhering to regulations, practicing responsible road behavior, and utilizing tools like the app, you become an integral part of creating safer and more accessible urban environments.
The app is designed to prioritize your safety and compliance by sending reminders to take a break when you're nearing the hourly limit set by your city. This feature ensures that you adhere to local regulations and take necessary breaks, contributing to a safer driving experience.
Adhering to local laws and heeding advice from law enforcement authorities can significantly enhance safety for both yourself and others in your community. By following these guidelines and staying informed, you can actively contribute to creating a secure environment for everyone.
Lobon's Community Guidelines serve as a foundation for ensuring a pleasant and stress-free experience for both riders and drivers. It is important to adhere to these guidelines, as failure to do so may result in removal from the platform, prioritizing the safety and well-being of the entire Lobon community.
Learn about our community guidelines
*Some requirements and features may differ depending on your region and may not be accessible in all areas. It's important to familiarize yourself with the specific details that apply to your location.
*This particular feature is currently being rolled out gradually and is available in select markets only. Please be patient as we work to make it accessible to a wider range of users in due time.
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