Welcome! How can we help?

At Lobon Technologies, we aim to make your experience smooth and flexible.
However, once a trip has been completed, the payment method used at the start of the trip cannot be changed.

Why?

• Payment methods are securely locked in when the trip begins to ensure accurate fare processing and trip security.

• Cash trips must be paid in cash at the end of the ride.

• Card trips are automatically charged to the selected card once the trip ends.

If you’d like to update your default payment method for future trips, you can easily do so in your account settings under “Payment Options.”

Need Help?
If you were unable to use your preferred method due to a technical issue or another error, please contact us through the help menu. We're happy to review and assist!