Welcome! How can we help?
help menu
Going online
In the interest of safety and comfort for riders, friends and family of driver-partners may not ride in their vehicle during a trip. When online, please do not allow other passengers to ride in your vehicle.
LOBON allows driver-partners to install and use video cameras to record riders for purposes of safety. Please note that local regulations may require individuals using recording equipment in vehicles to fully disclose to riders that they are being recorded in or around a vehicle and obtain consent.
If you go online but then switch to another app before accepting a rider's trip request, a pop-up notification may display every 3 minutes to remind you to go offline if you don't wish to receive requests. When you're on a trip, your app won't send these pop-ups.
Your LOBON app continues to run when you're using other apps or the phone. GPS info is continually collected to ensure your trips are recorded for accurate fares.
Follow local regulations regarding phone use. Please be mindful that talking on the phone while driving can be distracting and dangerous. Some riders also find this rude and unsafe.
If you go online but then switch to another app before accepting a rider's trip request, a pop-up notification may display every 3 minutes to remind you to go offline if you don't wish to receive requests. When you're on a trip, your app won't send these pop-ups.
Your LOBON app continues to run when you're using other apps or the phone. GPS info is continually collected to ensure your trips are recorded for accurate fares.
Follow local regulations regarding phone use. Please be mindful that talking on the phone while driving can be distracting and dangerous. Some riders also find this rude and unsafe.
